Refund Policy

1. Eligibility for Refunds

We offer refunds within 30 days of purchase for services that have not yet been delivered or started. If your order has already been processed or delivered, we may not be able to provide a full refund. Refunds are processed to the original payment method.

2. Requesting a Refund

To request a refund, please contact us at support@highwaypartsauthority.com with your order details and the reason for your request. Our team will review your request and respond within 3-5 business days.

3. Refund Process

Once your refund request is approved, the refund will be processed within 5-10 business days. The time it takes for the refund to appear in your account depends on your payment provider.

4. Non-Refundable Services

Certain services are non-refundable, including but not limited to: services that have already been completed, custom packages, rush delivery fees, and additional revision requests beyond the included limit.

5. Quality Guarantee

We stand behind the quality of our work. If you are not satisfied with the delivered results, we offer unlimited revisions until you are happy with the final product, subject to our terms.

6. Cancellation Policy

You may cancel your order at any time before we begin work. Cancellations after work has commenced may result in partial charges for work completed.

7. Disputes

If you have a dispute regarding a charge or refund, please contact us immediately. We will work with you to resolve the issue fairly and promptly.

8. Changes to This Policy

We reserve the right to update this refund policy at any time. Any changes will be reflected on this page and are effective immediately upon posting.